Free to Live and Play

PokerStrategy.com has grown to be the world’s most popular poker website. For any organisation, creating high quality education content and serving a large online community on a daily basis would be a large challenge. With over 5.5 million members, speaking 19 different languages and spread across over 200 countries, our organisational challenge is greater than most.

Content & Service Challenge 

Each month we stream over 1,000 live coachings, publish over 2,300 news articles and upload over 500 educational videos. A whopping 35,000 poker hands are evaluated by our poker experts in our forums monthly. Every day our moderators monitor over 23,000 forum posts and our customer service teams deal with over 1,200 queries from members.  These queries will range from questions about starting capital transfers from the hundreds of new members who join each day to questions about poker room VIP systems from the thousands of top poker players we support.

To ensure we offer the best content and service possible, our aim has always been to hire top poker experts, education specialists and community managers wherever we can find them around the globe. In the past we usually preferred to bring them here to our offices Gibraltar to work.

While we have hired many great people here in Gib, we’ve also discovered that many other great people simply don’t want to make the move. Often we speak with high-raking poker players, for whom a full-time job interferes too much with their poker routine. Others already have permanent jobs in their local cities and don’t want to make a career out of their hobby. Others like to come for short stays in the south of Spain, but don’t really settle as they miss family and friends back home.

The Freelance Approach

In the end we realise that it is often easier to find the best people to work for us as freelancers based in their home countries. Being a freelancer gives you the freedom to live and play the way you want to. Communications technology has continued to develop and it is now easier to be in constant contact with teams spread throughout the world.

As a result, for roles that we would previously only have hired as full-time positions here in Gibraltar, we are now recruiting as freelancers.  For example, in the past like many other service-oriented companies, we hired a large on-site multi-lingual customer service team to support our members’ needs. In reality we often found it difficult to hire people to this role in Gibraltar; in particular as we preferred candidates to have been involved in our community and to have an interest in poker.

Today we announce that we are seeking to recruit Freelance Community Supporters who will be responsible for servicing our customers remotely through our forums and ticket system. Our ideal candidates are existing active members in our community who have over a long time demonstrated their commitment to helping and advising others in the community. What better candidates could there be to offer great service to our members, than the people who have being doing it on a voluntary basis for years.

We currently have several other freelance positions advertised in our job page and will continue to further advertise new roles there. Our Business Units are always on the lookout for new talent, so if you are interested in finding out more about potential freelance roles drop over to our forum and introduce yourself to our local team. Perhaps we can help you too find a way to be free to live and play the way you really want.